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Anonymous
very poor service, on the purchase date they lied to me saying that the sofa set I ordered will be ready in 4-5 weeks. When received the contract in email, it was stated that the delivery is approximately 8 weeks. It is now 4 months passed and Items are yet to arrive. They also lied to me about the guarantee offered for the foam, they said it comes with 10 years guarantee, while in the contract it states 1 year. Chased up this order so many times, each time the staff gave promises that never stick to. It is now 10 days that I am trying to cancel the order, but they do not respond properly, in the past 3 days they completely ignored my emails and phone calls.
3 years ago
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