We bought corner sofa delivered end of July within 3 weeks the arm was broken. I got up from sofa using the arm next thing there was a bang upon further inspection a technician came out 6 weeks later & the wood had cracked. His report was accidental damage & wanted to charge me for repair. I complained and they said a senior technician agreed with 1st technician although he never came out to inspect it, so how can he possibly agree. There is no way it’s accidental damage as I was just getting up off sofa it is obviously defective. Will NEVER EVER & my family and friends buy from this company again they are a disgrace!!!