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James Orr
Delivery and fitting was a circus show. Six men turned up 4 hours late in an old transit van with 15 plus carpets sticking out the back of van open to the elements they couldn't find the carpet we ordered at first which was finally found after ten minutes then had the audacity to roll out a brand new carpet on my drive full of loose stones and mud , walking all over it with dirty trainers on whilst cutting it .When fitting was finished I asked the men why was there a lump in the carpet and was it tight enough and was palmed off with it'll settle response as it was late in the day felt like it was rushed .I hand no carpet grip by the back doors they just glued the carpet down other side of the room the gripper they put down was bouncing up and down not secured so the carpet was floating .I had chips out my newly fitted skirting boards Stanley knife lines where they trimmed in the new boards .After getting in touch with SCS i was then given a number for another fitter and I was left phoning him and organize with him SCS where no where to be seen . Finally he came out stretched my carpet put new grippers down and trimmed access of the carpet which was an inch because it was that baggy should of had him first time done a proper job even he shook his head when he turned up to see how rubbish the job was done never again from there
3 years ago
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