Having left the shop in Darlington on the 21/07/2021 after placing an order for a three piece suite and advised around 14 weeks for delivery We were very happy with the service. Until I received an e-mail that it was delayed second delay notice we went into the store and after having a conversation we were offered £125 goodwill payment which we accepted. but this did not stop further delay, another £50 goodwill reduction which was accepted having waited so long it got to the stage we had gone to far to cancel and start over again with anyone. finally today 07/01/2022 we have received delivery. so far so good as far as the furniture goes. we were looking to change other furniture but we have to say SCS will not be our first choice of store. We would have prefer'd the truth at the very begining as to the delays not in stages as you go along.