Terrible experience. Blatantly lied to by the sales guy in the store who assured us that click LVT didn’t need beading. As we’re not flooring experts we believed this and were very surprised when the fitter queried why we didn’t have beading. The fitter then explained why click LVT wasn’t suitable in our home even though we’d clearly described our home to the sales man. We spoke to the store manager who tried to weasle out of it and is saying we’ll need a damp proof membrane if we go for stick down vinyl. This was never explained to us either by the salesman so now we’re even more confused. Currently battling with SCS to get a refund of over £2k and more importantly, to get them to collect their stuff. AVOID AVOID AVOID!!!
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