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Ann Parkinson
8 reviews
1 star: Bad
Updated just now
Don't buy anything not even a…
Don't buy anything not even a paperclip from SCS they are a gang of liers who produce shoddy sofas and when there is a fault which is due to them they refuse to except it and refuse to fix it. 8 months I've been in contact with SCS trying to get them to fix a peeling sofa and it's been 8 months of hell my panic attacks have doubled and my depression has massively increased 10 fold. All I want is a sofa fit for purpose a sofa you can sit on without half the leather coming away, even their engineers think they are a band of rubbish. This sofa was bought in Feb 2020 delivered in September 2020 so it is just over a year old and I have been chasing them about this since June 2021. If you want a sofa worth it's value don't and I repeat Don't chose SCS fastest over £800 down the drain. If you want to hear the phrase accidental damage just by sitting on their sofas then buy from them. If you value your money and your mental health don't buy anything off them. Don't ask to speak to a manager as even their customer service representatives confirm they won't speak to you they don't like speaking to customers and all you get is a generic email refusing to do anything even though an hour and a half before it had been agreed.I am seriously thinking of getting a van putting the sofa in it and driving around shops and showing customers what you are buying and then telling them of the 8 months of hell I've had to put up with. I've sent a letter to their MD I'm desperate for a sofa that doesn't look like it's come from a skip their engineers tell you to your face it's a fault with the leather but by the time it reaches SCS customer service it changes to your fault accidental damage as they call it funny that
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