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Very annoyed
Avoid at all costs. They were brilliant in their shop whilst taking my order and money for a few thousand pounds., But as soon as I had problems after that, they weren't in the slightest bit interested. Just getting pushed from pillar to post and they never do anything. Months of repeatedly contacting them and no further forward. Their customer service is non existent. SCS have proven to me that they produce shoddy sofas and when there is a fault they refuse to except it and refuse to fix the problem. I've been in contact with SCS trying to get them to repair a dicoloured sofa. I bought it as leather but when cleaned with the products scs provided the dye comes off the surface leaving a patchy mess. I may as well of paid for a plastic suite. All I want is a suite fit for purpose which i can be proud of and you can sit on without the brown dye coming away, even their insurance assor agreed with me. On evaluation it's a waste of my hard earned money as NHS front line staff.
2 years ago
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SCS has a 1.5 average rating from 1,786 reviews

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Alice, Customer Support

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