Very very disappointing. Ordered £5k of carpets for new house. Complete fiasco on fitting day, they couldnt find the correct door bars, turned up 2 hours late. Ran out of time on the day, so have been left with 6 carpets and fitting materials in the landing, no follow up from them to rebook a fitter , I spent hours contacting and no resolution. I will report this to ombusdman, its an apalling lack of any form of customer service.
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