Do NOT purchase from ScS Do NOT purchase from ScS We ordered a 3x seater and a love chair in the Chelsea range on the 28th December 2021. The manager Sean Bithell at the whitecity branch in Manchester took the details down of our sofa and gave us the delivery date of 25th March 2022. We understand that this is an estimation and in THEIR policy, it states that delivery could be 4 weeks before or after this date. This would mean that we would be expecting it at the very most end of April. We tracked the sofas online only to be told that the date had been forwarded to 4th April, then 11th April and then 23rd May !!! It was our sons first birthday party on the 7th May and as embarrassing as it was for us, we had NO sofas for our elderly guests to sit on. We had to make do with deck chairs. We then get a message to say that these sofas will be delivered on the 30th May. Surprise surprise, 30th May turns up and we get another date for the 6th June. Today is the 6th June, the sofas have finally arrived after 6 months!! But just another thing, the lovechair isn’t what we ordered, it came with no diamontes like we had asked for and it came with silver feet, when we had asked for black. Now I have these two sofas in my living room, that look very odd ! Speaking to the aftercare team, they advised that they’d get the new parts sent out after their technician looks into the issue. We would then have to phone back to arrange for someone to fit these parts on. So how long will this take now ? We waited 6 months for these sofas that me and my husband were genuinely very excited for, but they turn out not as expected. We lodged a complaint in store with Becky and were told that it’s the distribution centre that’s at fault and they would get back to us on the 30th May. We received no update! Appalling service, safe to say we will never be purchasing from here again. Please invest your money and time elsewhere. We ordered furniture from furniture village and BensonsforBed which both came in the allocated timeframe, so ScS can’t even blame covid or brexit for this !