Ordered the whisper 3 + 2 seater sofas having seen and sat on them extensively in the showroom. Sofas were delivered on time however were much lower than seen and by dimensions online. I phoned customer service and revisited the Glasgow store to be told that dimensions are approx. I advised them that the suite was bought to suit my back problems and my sisters hip and knee replacements and that the suite was too low to the ground being 3inches shorter than advertised and that you had to ‘launch’ yourself out of suite or get help to get up. I was given a story by a ‘qualified ‘ upholsterer that as I had bought the more expensive foam filling it reduced the padding therefore reducing the height of the suite!?!?!? So buying the better more expensive model was in effect my own fault! No liability accepted by the company for a suite not built to dimensions or remotely to size in comparison to showroom model, I’m now left with a suite that is basically no good to me and as paid for in cash company does not care! DO NOT BUY from this company !!!