I have given one star when infact I don't rate these any stars! My poor friend had her sofa delivered and both her and her young daughter were put in a very vulnerable position and left very traumatised by the awful delivery men who demanded she gave them £50 because they had slight difficulty in getting the sofa in her home, and they refused to leave her property until she did! This was reported both to SCS and the Police. SCS have recently written to my friend to inform her that both men have been dismissed from their job, and as a gesture of good will they will refund her the £50! As a gesture of good will!!! the money was wrongly taken from her in the first place! Absolute disgrace! She should be receiving compensation after what her and her daughter was put through. Not a bloody gesture of good will!