Have had a Rafa leather 3 settee for nearly 2 years now. 3 weeks ago the settee developed a fault. Left arm rest became loose from the inside fixings. Contacted insurance and as it was a "manufacturer fault" they didn't want to know. Contacted SCS direct to explain the issue and they agreed with the insurance outcome, then went on to say" the frame is only under warranty for 18 months". This would have been easier to accept if was explained to us at the time of sale. We were sold the warranty as "all singing and dancing cover" which it clearly is not. Will never go near this company again after purchasing several settees in the past. So disappointed with the poor lack of support.