Sofa bought within 12 months developed a fault with the cushion. First engineer who can to look at it said there was nothing wrong with it, so I requested another engineer to assess who said the cushions needed to be replaced. Cushions arrived within agreed time frame repair completed but leather had sagged. Contacted SCS who denied poor workmanship, contact Barclays who sent out Servico to conduct an independent report. Sofa had been damaged, leather torn on the underside of sofa resulting in sagging leather, additional staples put in which have caused injury... Still SCS state it is my fault for not dressing the sofa. Thankfully Zb Barclays are going to get it repaired via Servico at no cost to me as SCS have denied the repair has caused further problems. DO NOT BUT FROM THESE SCAMMERS!!!!