Purchased a sofa from here and was told it came with a free foot stool which I like so ordered the sofa. Upon delivery nearly 4 months later there was no foot stool in sight, when scs York was called was told that there wasn't a footstool included in the offer, the paperwork receipt even stated that there was a free food stool. When questioned a member of staff in store was fobbed of with the answer of ' I made a mistake and these things happen' and I won't be getting my foot stool. Then recieved a call from a staff member stating I can buy the 'free' footstool for £300 which was refused as why would I buy something that was free, then recieved another call saying I could have the 'free' foot stool for £100 again refused as they still didn't understand why I'd buy a FREE foot stool. After arguing in store and on the phone and sending emails have been told will finally get the free foot stool but just to add insult to injury will have to wait another 4 months for that to arrive. Absolutely shocking service from SCS and appalling that they treat their elderly customers this way AVOID AVOID AVOID