If I could give no stars I would. Do not order anything with scs - please look at the Facebook group scs complaints and you will see how awful they are.
Ordered a carpet In April, the surveyor came to measure it. Has it delivered on 17th may. The carpet guys started to fit it then told me the carpet was too short, the guy has measured it wrong. Waited a few days for the sales office to call us and let us know what's happening or to apologise and nothing. Bear in mind I had to obviously move everything back Into the room that I'd just moved it out of!!! Anyway a few days had passed and nothing at all no call to explain or to apologise. So we called them, said they knew nothing about it and said they would contact us when the new carpet was in. No care in the world, no apology, nothing. Not fussed about the day off work we'd taken for the carpet to be layed or the time I'd spend moving everything out of the room then back in again.
So I emailed the ceo, asking for some clarification on maybe some compensation or a due date of the carpet, all I got back was they do not compensate and our date for delivery is the 7th of June. So another two weeks wait on a carpet we should have had put down on the 17th may.
No customer service, no care in the world this company as long as they have your money they do not care
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