Went in to buy a recliner chair for my husband. Staff were lovely and we were offered a chair that was in store on a slightly discounted rate. This was because the store was going to be having a refurbishment. We were told that the chair would be delivered on 29/07/2024 which we agreed to. A week or so Later we received an email saying would now be 19/08/2024. We tried to call branch however it’s a central number. We called central number & were told it would be looked into and branch would call us back. Nothing came. I then posted a message on social media and was contacted via DM for details. I provided details and was once again told they would contact me. We are now ten days later and nothing. They are not responding. No one has called or emailed. The chair was ex display & the shop being refurbed for at least two weeks now. I would not recommend. After service is rubbish