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Abbie
DO NOT USE Stay away from SCS at all costs. Back in March we bought a new sofa and, with said sofa, came a discount on flooring - we took it. Boy did we make an absolute mistake. I won't list out all the mistakes that have been made in details, because you'll still be reading 3 hours later but summed up; - lack of accountability - lack of organisation - lack of ability to put notes on customer accounts - store managers stating they've never heard about your situation, despite speaking on the phone numerous times - promise compensation but don't give it (due to aforementioned lack of notes on accounts) - customer has to do all the chasing (we're still doing so SEVEN months down the line) Honestly, if zero stars was an option, I'd have used it.
1 month ago
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SCS has a 1.5 average rating from 1,786 reviews

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Alice, Customer Support

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