So new home buyers of our first home as a couple, thought we would take the jump and buy a new sofa, sales people were good, did their job well. Conformation of my purchase came through 10 minutes later, delivery address was incorrect with all of the information on the lady, phone number, address etc, I emailed the helpline, no answer, called any phone numbers I could get, no definitive answer or resolution, went to the store and kicked up a fuss (putting it lightly) then they finally actually looked into the error. No apology given, no compensation (not that I asked, I just wanted my sofa), spoke to the delivery men who were excellent, they said "oh yeh, that happens all the time" just sums up my entire experience with SCS and I will never shop or even consider shopping there again. Very disappointed!