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Alan
Ordered settee and chair on 22nd may paid in full was told 14 weeks max after 14 weeks had text saying furniture was in distribution centre would have delivery date in couple of days gave my old furniture to charity shop and cleaned room ready heard nothing so rang for delivery slot was told it was clerical error what a joke, was told for months it was in container at docks on 29th November container with my furniture in was damaged and all contents scrapped and asked if I wanted it reordering it would only take 12 weeks as problems have been sorted so I said reorder it I would wait 12 weeks checked tracking and it says expected 28th February checked next day now says 22nd march that would make it 10 months if it come on that date it’s now 28th January emailed 3 times 5 weeks ago they’dont reply
6 days ago
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Alice, Customer Support

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