Title: Disappointing Experience with Sofa Purchase I regret to share my negative experience with this company regarding my recent sofa purchase. After selecting a model that I liked during my visit to the showroom, the product delivered did not meet my expectations in terms of quality and materials. It lacks the density and durability I anticipated, resulting in a product that feels subpar and, unfortunately, reminiscent of lower-quality imports. Additionally, shortly after delivery, one of the sofas was damaged. Since August of last year, I have made multiple attempts to address these issues through emails and submitted photographs, but regrettably, there has been little to no response. An inspection was conducted, but no further action was taken. I was also misled regarding the size, as what was marketed as a three-seater has proven to be more akin to a two-seater, which is not fit for my needs. This has left me feeling quite dissatisfied with my purchase. Given these ongoing challenges, I am considering pursuing this matter through a small claims court and obtaining an independent assessment to support my case. I hope this review serves as a cautionary note for potential customers in the future.