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Isabel Clark
PRICE PROMISE - AN ABSOLUTE CON. I bought & paid for a sofa in November 24, delivery was to be in January 25 whch was fine. I was advised by the salesman that should the price go down I would be refunded the difference. During the Xmas sales the price dropped by £130. I called twice & was told yes I was due the difference & it would be passed to the relevant department. 3 emails later I got a response that I had upgraded the filling & that when the sofas are on sale a cheaper filling is advertised therefore I wasnt due a refund. I DID NOT upgrade the filling I bought as seen No mention was made of any different fillings. Will never buy from this Company again & I will advise anyone I know to avoid them
1 month ago
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