Impossible to speak to anyone at customer service. My delivery was promised for Friday 14th - as i was away on holiday until the 12th. so I called to get the message that wait time was 181mins (3 hours!) Tried Live Chat but it isn’t working as they want an order number and all i got was a receipt as i paid in full including the warranty extension. Pressed 1 for a call back twice and no call twice. Emailed twice and asked for a call or email but nothing. So now i have no option but to drive back to the store to find out WTF is going on!!!! How can this be labelled as customer service, will request a refund now and go to a reputable company who can give customer service as it should be!