Ordered Leather sofa and armchair, had tested out the sofa in the store and found it to be very comfortable however when the furniture was delivered 2 weeks ago the sofa is nothing like the showroom model our sofa is very hard and uncomfortable, just had their rep out who says that the sofa is very firm!! but nothing wrong with it he says that it is the piece of wood under the cushion that we can feel and that this is normal (on a £2500 sofa I don't think so) also he says that armchairs and sofas are never the same. SCS are just not interested and basically they can sell you anything and get away with it AVOID THEM