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Samantha , Reading
never ever use SCS it has been a very stressful 14 months of arguing and reordering replacement sofas . The fourth one was delivered on Monday 13 Feb 2017 and what a surprise damage again so refused it and rang store to them be told well steves nt in the reading store he away . Then today 15 Feb 2017 had a phonecall from a guy called Harry Asher who's apparently stand in manager who has decided SCS will not to ordering me another sofa as this is the fourth time !!! so what that is not there descision to make .... the last one they tried to deliver wasn't even the right colour so really it just shows ur incompetence and lack of care and attention to processing orders the replacement before that was dented and scuffed on the leather I am not excepting this under any circumstances I'm so distressed over this and lack of support from the Reading store and too be told well let's just be positive and we will deal with it after it's been delivered , I really can't cope with the customer services from your Reading store all they want to do is collect the sofa and get rid of us as customers Please don't shop at this store in Reading !!!!!
7 years ago
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SCS has a 1.5 average rating from 1,808 reviews

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