Can't imagine any worse Thay don't even deserve one star There was so many mistakes with the order there delivery I really regret using scs they first give me an invoice with the wrong quantities of laminate floor then wasted so much time delivering the floor , which was not possible to fit as some of the packs were not even for me so the fitter used could not carry on with this and so had to book more time off work to get this completed..the lyno in my kitchen was delivered on time but was faulty so the fitters had to come back 3days later with a good piece there was so many mistakes I could not believe how unprofessional this was delt with...and when I went to the store to complain about this horrible and stressful service they were so rude the store manger even accused my wife of being unreasonable and irrational I only say avoid scs if you can there service is a bad joke Now I received reply that they going to refer my complaint back to SCS Galaghar Coventry as I was told by the manger Sharon that there is no point for the complaint because it will be her who will deal with it To be honest I have no hope from that lady , after spending all that money for there product I have pay extra £100 more out of my pocket for scs mistake because they deliver some of the flooring wrong due to that my floor fitter had leave the job unfinished and come back another day which I have pay £100 extra and I had to have daughter's birthday party with half finish flooring and I asked sharon who is manger at SCS to pay for that £100 she didn't believe me (as my husband did mention previously)and said I am trying to get extra money out of them now I'll make sure no one in my circle buy anything form SCS again ,to be honest I feel I should go to SCS shop everyday and tell all the customers about my experience so they don't get trapped😡😡