Whatever you do DO NOT BUY FROM SCS their customer service is appalling, purchased leather sofa and armchair in Dec 2016 noticed as soon as it was delivered that it just wasn't comfortable like the showroom model then felt the metalwork underneath and along the cushions, on Boxing Day went back into the lincoln store where I was assurred that if i contacted customer care everything would be sorted out - what a joke, they sent a "technician" round who was obnoxious to say the least he agreed that the sofa was very very hard but said that some customers would like it, not when I've paid nearly £3000. Needless to say SCS and Creation credit company went along with the one sentence report and told us that in their opinion the sofa was fine. I eventually paid £275 for an independent furniture report and what he has found is appalling, he has advised us not to use the sofa as it is a safety hazzard due to hitting the metal when you sit down, he has also found numerous other faults which in his words will be a very very long report. I am now awaiting my copy of the report then I will have to start the long process of contacting Creation and SCS again but hopefully when they see the report they will have to refund me if not I will have no hesitation in taking them to court. I rue the day that I ever set foot in SCS Lincoln and the stress is making me ill, to anyone thinking of purchasing new furniture go to a reputable dealer not the rogues that SCS are !!!