Extremely disappointing with their service. Bought a sofa in August 2016. Unfortunately, the mattress was not pocket sprung I ordered and paid for and also two cushions were missing. The cushions were delivered after a few days however, the issue with mattress still unresolved.I have been up and down to their store in Chesterfield where I bought the sofa but their pass the responsibility and blame their contractor. Their after sale team and customer services don`t even bother to respond to my complaint.
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