Delivery team arrived 0715 and advised that the sofa would not come in through the front door. Was then told would cost me £125 to take away and redeliver and dismantle and rebuild in my home. I replied saying not going to pay this fee so I would be going back to the shop for a refund. SCS driver then informed me it's all about money once you've paid that's it. I was then told that they will try to and deliver the sofa by taking 2 doors off and any damage caused they would not be liable. Eventually the sofa was delivered into my house. Then we noticed one chair was damaged so contacted customer services, engineer arrived a week later and informed me that item could not be repaired on site and he whole arm on one side would have to be replaced, lead time 7 to 8 weeks and would take 3 hours to refit at home. Still waiting for this to happen. Also when paying final invoice I decided to cancel the 5 year warranty, this was then reduced to £50 for exactly the same cover how can this be? I do not recommend SCS to buying anything the service and customer is frankly appealing. Shop at SCS at your peril