Absolute bunch of incompetent liars - would never buy from them again ! Paid over £3,000 for two sofas from the SiSi Italia range in October 2016 . We informed sales person at time there could be a problem getting the larger sofa into the house but they assured me the delivery people would sort that no problem. The two sofas where delivered on the date we were given and the smaller sofa fitted no bother and i was delighted with it . However , it all started going downhill from there on !! The second sofa would not fit through the door and had to be taken apart , not such a big deal you may think but it was !! The delivery men could not take the sofa apart as they did not have the correct tools and it was also getting late in the day and they wouldn't have time to do it anyway ! The delivery men were lovely , very apologetic and assured us they would bring the sofa back the following day . The next day they came back and got the sofa in ( at the cost , to me , of £130) . Then the next problem reared its ugly head - there were no feet for the sofa ! After several calls to the warehouse i was told they would try and locate some replacement ones for us . As it was near Christmas and the store and warehouse were closing for the break we were left with a brand new sofa perched on the floor . The delivery men didn't even have a staple gun to replace the cloth cover on the base of the sofa back - i had to loan them mine ! Since then it has been an uphill battle to get things sorted ! Plastic feet put on sofa as a 'make do' til feet arrived . Feet arrived - no bolts to put them on with ! Another wait for bolts - didn't fit !! Endless phone calls - calls not returned . Time off work waiting for deliverys . Trips to store to to try and sort things , the list goes on ! I am disgusted with the way i have been treated . Customer Service is appalling but , the worst thing is that, i can write this bad review , i can moan and bleat on about whats happened and will SCS take one bit of notice -NO , do they care -NO , will they do anything to try and make amends -NO !!! All this company is bothered about is getting your money after that they couldn't care less ! Absolutely disgusted !