I have just contacted my local SCS store to ask why I have not had any calls or attempt of contact reference our sofa delivery to be told that its not even arrived in store, and they don't know where it is! we was given a delivery date of 24th April so we have moved the furniture around to make space and even got rid of our old sofa in preparation for receiving the delivery today. reading through the paperwork received when we purchased the sofa it states that if there is any delay at all then we would be contacted to be made aware of the situation! we have had no attempt of contact at all! your company has messed around since day one of ordering a sofa and new carpets and it is a joke! customer service is ridiculous!