Possibly the biggest crooks on the market might as well be wearing a baraclaver when they take your money. Ordered a settee (lazyboy) on the bank holiday sale at birstall retail park a corner settee 1 of the first things we asked after deciding on the settee we wanted was about delivery because we live in a town house and the living room is on the middle floor and we got told by the sales person that there would be no problem and it splits into sections and they deliver these sofas all the time and to stop worrying. So today was delivery day of are settee. The corner part of the settee would not go upstairs after phoning the shop and speaking to an imbecile called Simon we got told and these was is very words after we said that the sofa wouldn't fit and your colleague said there wouldn't be a problem " I doubt she would have said that and we say anything so you sign on the dotted line and you should have checked your terms and conditions anybody that doesn't it's there own fault for being so naive" we got told we can choose another sofa that fits and we lose 30% of the total cost of the sofa which is around £800 or we pay and upholsterer £200 to take apart the middle part of the settee and put it back together at the top. After speaking to customer services and waiting for phone calls back all day they are about as much use as a chocolate fireguard.