Paid £1,237 cash for small 2 seater sofa and an armchair, 3 days after dlivery noticed the wooden frame protruding through the armchair, rang SCS and they sent a technician to inspect. Technician said it has been built incorrectly and was faulty. SCS only solution was to come to my tiny flat, dismantle the chair and re-build in my flat ! I explained I had brand new carpets and that was not acceptable, therefore they are refusing to do anything at all. Citizens advice are now helping and it looks as though it is going to have to go to small claims court. Terrible service, shoddy products - NEVER AGAIN !!!