These guys lied to us about lead time, telling us our sofas would be 7 to 9 weeks. Turned out to be 16 weeks. They did lend us two sofas that were so uncomfortable I would have preferred to stick with the garden furniture we were using. Then when they did deliver the sofas we ordered, they 'forgot' to tell the driver he had to pick up the loan sofas. After a phone call, he agreed to take them after lying that he had no space. It took another heated phone call to get him to agree to remove the arms to get them out of the house. They should, of course have known that needed doing as that was the case when they brought them. We now have nice sofas, but I would never trust or deal with them again. Liars and totally disorganised.