Absolutely disgusted by this company!
Do not order from here or do so if you want to wait longer then 3 months for a sofa. (Yet to still be recieved)
Me and my partner moved into our new home nerly 3 months ago now with still no sofa as when we ordered they first said 'sofa will be no more then 4 weeks', 4 weeks later we had a phone call from scs saying the fabric we wanted was discontinued which was the first problem, we went into the store to then choice another fabric, we should of cancelled then but thought we would give them a second chance, never give them a second chance!! 4 weeks after that still no sofa, we did have a phone call saying that our sofa was to be delieved on this saturday which we had a phone call yesturday saying that the sofa has not arrived to the warehouse therefore they cannot deliever the sofa! It is due to get into the warehouse on the 15th next week but we still have no confirmed date of when the sofa will be with us nor where it even is, most of the staff at scs cribbs causeway are very arrogant and rude towards us as we keep calling to see what is going on, not experienced enough in knowledge or either customer service! So many more issues but i'd be writing a book if i carry on! I broke down in a absolute state when we got the phone call to say our sofa wasnt being delieved( also 7 months pregnant) so i am more then stressed and can't stand to just lay on a bed no further! Not one to moan and have never put out a complaint but i'd like to help further customers to know never give scs a second chance!
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