Happy to take your money from the sale - not so good at continuing any level of customer service.. if you, have too, God forbid chase (and I am 99% sure you will have to...) their treatment of you changes to cold, annoyed (that you have dared chase your order - 4 weeks on !) .. and condescending. Totally inadequate, rubbish at explaining things and add a (hidden) delivery fee which is payable on receipt of delivery via "CASH" - because of course our home in Kent falls outside of their delivery area (huge lol) seeing as there are outlets near us too - loads (we are nr London too on top) but they don't keep stock apparently ANYWHERE. Wish we had gone elsewhere - what were we thinking! ITS CHRISTMAS SOON!!!!!!!!!!!!!!!!!! wanted things done before then! told previously they don't deliver Saturdays however after today's (5th chaser) call "apparently" our order is heading to us this weekend - yeah right (#blatant porky-pies)- so anyone reading this - save yourselves the bother! and shop elsewhere ...........