The worst customer service ever... Have more hidden costs than aby other company.. We bought a sofa and it could not enter the house ... we have been told to pay 120 pounds for upholstery or else they have nothing to do about, apparently it's our fault not there's. . And on top of that the person we talked to was so far the most arrogant person I have ever meant.. This company needs a warning from the trading standard it's a rip off. All this happended at the BECKTON branch and I understand the arrogant employee is the assistant store manager.
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