Daughter ordered carpet & 2 recliner sofas.. Carpet was late fitting after saying they were coming at 10 ended arriving at 5.30!! Following day sofas should have been delivered before 3 they arrived late only to find they wouldn't fit in house after supposedly been measured by sales rep saying they would fit in house.. After many phone calls back to manager & sales rep who were rude on the phone didn't want to know just said leave them on garden and we will get someone to come out for £150 to take window out but couldn't say when...Wouldn't give refund and just said it was up to us to sort it out.. Disgusting....