EDIT: Since posting last night, SCS have retracted their offer to exchange. They then re-offered the exchange less a return fee of £153.60 and less the value of the opened packet of £65.94. This offer is not acceptable. There is no reason that we should incur a fee for returning an unsuitable product which was recommended by SCS. Further there is no reason the single opened box cannot be resealed. It is almost admirable how far SCS will go to drive away customers.
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