Dreadful service. Carpets not delivered on agreed date. We had stripped the bedrooms bare, apart from grippers, only to be told on the evening of the expected delivery date (after several chasing phone calls) that the carpets were not actually even ready. Awful customer service and misleading reviews on Trustpilot. Many reviews are for goods ordered but not yet actually received or delivered. Seems to tie in with a competition to post a review on Trustpilot and win the cost of your order back. Then used for a national advertising campaign. Unethical and misleading. Non existent after sales customer service.