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Amanda
Ordered my sofa on 19th October and was told would take about 6 weeks for delibery. We were asked when the earliest date was that we wanted it and we said the 27th of November. We were told that we would get a call a few days before to go in and pay balance. The 27th came and surprise surprise no phone call so we went through to the store and we're then told that it is due to be in warehouse on the 20th of December. I then will have to arrange a delivery date. So looks like I could be sat waiting in for my sofa to be delivered on Christmas eve!!!!. I tried to call to speak to a manager the day after but amazingly he was busy. The woman who I spoke to just more or less said it is what it is and they were waiting until there were more sofas to ship over. There was no apology from anobody. I will not be buying from scs ever again just a pity the salesman wasn't as interested in following me round the shop when I went in with a problem when we went in to buy the sofa . Basically scs get your money and then lie to you about your delivery date and don't even care. Just wish I had gone elsewhere. Perhaps you should be telling your customers that it takes 12 weeks for a sofa to come not 6 weeks
7 years ago
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SCS has a 1.5 average rating from 1,808 reviews

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Alice, Customer Support

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