Sofa wasn’t delivered when promised but this wasn’t too much of an issue as the flooring we ordered didn’t get ordered for 4 weeks after we placed the order because the guy who measured up said we needed 2 more boxes which would have to be payed for before they would order- why did it take 4 weeks to tell us this? Said flooring was delivered and fitted and amazingly we had 2 boxes left over which we can’t have refunded because,after being given the run around by the various departments we were told would sort it out, it turns out it is their policy to order 10% extra- this wasn’t explained when we purchased this very expensive flooring but apparently that’s tough because it’s in the small print!!! Needless to say we won’t be purchasing anything else from SCS ever and strongly suggest if anyone does deal with them you don’t trust the affable ‘ nothings too much trouble’ sales men and read everything very carefully down to the last full stop. On a positive note the sofa delivery men were excellent,professional courteous and extremely competent perhaps they should swap jobs with their sales colleagues!!