Zero stars scs.... please do not buy anything from this company they are without any doubt the worse.. To summarise my complaints, I purchased carpets for my stairs two people came on different dates to measure up, the second not haveing a clue what the hell he was there for overestimated the measurements obviously to make more money. The carpets were fitted so badly that they started coming away from the stairs on day one and now it's just a complete shambles it's a wonder that someone hasn't hurt themselves. Have made complaints to head office to the store to the finance company and absolutely nothing has been done. now I've asked for a complete refund and I've asked them to come and pick up their carpets as I don't want anything more to do with them and I'm still waiting. no call backs no customer service no clue and this is the short version. please do not buy from these people.