Waited three weeks for carpet, carpet fitter arrived this morning with the wrong colour carpet. Complained to SCS Swansea to be told the carpet we ordered 4 weeks ago is out of stock. Went to the store to speak to the manager who was very unhelpful and rude. He told us that this has never happened before, which we laughed at. He told us we could pick another carpet and pay the difference because they do not pay compensation. We are now with no carpet in two bedrooms, hall, stairs and landing thanks to SCS.
Requested refund for carpets and sofa but was ignored and advised to come back tomorrow to see if we could have discount on the carpet but will be going for a refund and wont be leaving the store without it.
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