My mum is disabled and after I persuaded her to spend 1500 on a new settee as the old one wasn’t giving her the support she needed, we have had trouble since day one! We complained to say it was faulty straight away, and after many calls, and complaining I asked for a second opinion from an inspector at head office who came out and stated the suite was faulty on so many levels, then a week later my mum received a letter from head office stating there is nothing wrong with the suite! How do these people Sleep at night! I can’t tell Anyone how angry and frustrated I am! I am currently now speaking to trading standards and the credit card company so will Get it sorted, but I wouldn’t touch this company with a barge pole! How they can take 1500 from a disabled pensioner and do nothing at all after is beyond me!!!