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E Crozier
15th March visited SCS and ordered a 3 piece suite on credit all was fine, Friday morning I learnt that my job could go. I sent an e-mail to SCS stating the possible problem and that I would like to cancel my order before it went any further. Next I had a call from the shop that I had been into and was told that I am not allowed to cancel my order as it was already in production and that it is the policy of the company that a person cannot cancel no matter what the situation, my fault for not fully reading the contract. I then told them that I had a 14 day time scale to cancel my credit agreement and if I did so I would not take delivery of the suite. I do not believe that from Thursday noon when ordered that the product was now in production. I was offered to go to the shop and seek a cheaper suite so if my suite was now in production how come I was offered a cheaper suite. when I said that I would not take delivery I was told that this would make a nasty mark on my wife's credit file as she was paying for the suite and if I cancelled the credit I would have to find an alternate way of paying. This to me is a very crude attempt of blackmail, I have since had an apology form the person but is does not distract from that fact that it happened in the first place, I do not like lies and this sort of action I will never shop in SCS again as to the outcome that is ongoing.
6 years ago
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