Our carpet and suite were both ordered in January.We have been told it’s been ready now for a couple of weeks.We were told we were to have the carpet fitting today and the suite to follow tomorrow, which was fine.All arranged time taken off from work.A phone call from the actual carpet fitter to us was taken on Wednesday last week 11th April and asked if he could rearrange for the Friday, but obviously as the suite was going to arrive the next day we couldn’t.We called ScS and they told us it would be no problem it was all to go ahead on the original day(today) and the Carpet fitter would arrive between 8 & 9 this morning. So we got rid of our furniture last night and took all of the carpets up this morning at a silly hour. At 10.15 we called ScS and asked where the fitter was.They said they would call us back in half hour as they couldn’t get in touch with the fitter.At 12.00,they called back and said the carpet was still in Belgium.The floor manager called Nav said that he wasn’t God and so couldn’t foresee that the carpet wouldn’t gethere,yet they were willing to fit it the following week after purchase. Now they still wanted to deliver the suite tomorrow but fit the carpet in 9 days time. We can’t talk to anyone higher than I store and all just keep passing the book.I would never purchase anything from here again.Customer service is most unsatisfactory.SCS Junction 9 Wednesbury.Absolute rubbish.Never again!!!!!!!!! And I’ve only given it one star review because I had to or they wouldn’t have got that.What a coincidence it was a day when the allocated carpet fitter needed a day off.