We ordered a carpet 2 months ago and STILL not fitted. Phone calls not answered . 3 different managers in that time . Carpet hadn't even been ordered until this week! Now had a call saying fitter has a bad knee and can't come - no alternative suggested! Very unhelpful,unprofessional ,and an upsetting experience all round. £1000 carpet and the order was just forgotten! They charge extra to help move furniture and won't remove old carpet. later found Dovetail do for free. Avoid scs at all costs .
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