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Dave.B
Wish I could give zero stars, as one is one to many. Well ScS Sofas have done us proud .... NOT. Our leather sofa started to split on the piping (under 6m old), when they came out they said it needed a new cover on one of the chairs. Came out to fit the new cover .... wrong material. They then cut out a bit of the leather from the front of the chair, to get a match. Came out again and yes you guest it, wrong cover again. Cut another bit from the front of the chair. After 4/5 visits over 6 months, said it would be best to get a replacement or a refund. Went for a refund, as they are a nightmare to deal with, even the CEO or his office refuse to reply to emails. Ordered a new suite from another company 10/12 weeks till delivery. Told this to ScS Sofas (Watford, United Kingdom) and the managers answer was if you don't accept the refund now, we will withdraw the refund offer. Thank you ScS Sofas (Watford, United Kingdom) we are now using 2 beanbags and a small chair or dining room chairs or we bring in the garden furniture for the next 10 weeks or so.
6 years ago
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SCS has a 1.5 average rating from 1,808 reviews

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