Only giving one because I can't give 0. Utterly horrific customer service. If you order a sofa from here expect long delays, short notice and limited delivery slots which they threaten to not give you your sofa if you can't accept the two work days they offer in a month, dude employees and a whole day wasted waiting on. Not worth it and I will never use SCS again. Firstly, stores cannot even match their own online prices. I was told blatantly that unless I was spending big money, they would take any money off even to only match their online prices. Nice to know that £1000 is chump change to them. I then had a member of staff threaten to cancel my order because I couldn't commit ahead of time to be available for any date in the week I was offered (delivery slot 7am til 7pm). I had to speak to his manager to stop him cancelling. I assume he wanted to cancel it because I didn't take out extra insurance or extras and it would look better on his targets if my order didn't exist. Then the delivery was delayed (no contact) and it took 10 weeks not 6-8. And then was offered only two days in the month they could deliver which I had to accept. I ended up needing to cancel loads of important meetings to accommodate them to take short notice holiday. All customer service contact was rude in the extreme. I was made to feel that they were doing me a favour, taking my money. Unbelievable from such a large company. I will never use SCS again and warn anyone thinking of buying from them to do the same.