Ordered sofa and carpet to be delivered November carpet fitted ok sofa came they got it stuck in my front door delivery man leant on it and had his pack up then dragged it through the door great scratch on the door then dragged it through front room damaged newly decorated wallpaper great hole in sofa complaint got an assessor to come and inspect after numerous phone calls he admitted to all the damage and for me to get quotes for the damage and would preplace side waited 12 week for sofa submitted quotes rang numerous times sent numerous emails told it was all sorted and always say they will get back to me then no response rang again today told it will be another 10 days now before I get an answer constantly just get fobbed off